Blogs are
not just for personal bloggers any more, more and more businesses are jumping
on the blogging bandwagon, and for a good reason, blogging can have a very
positive impact for small businesses.
Blogs are an
inexpensive way to not only keep in touch with your customers, but to allow new
customers to find you and it is a great marketing tool. There are several free blog hosting
sites out there or if you already have a company website, it is fairly simple
to add in a section for a blog.
Small
businesses should not overlook this very useful tool to boost their marketing
power all they will need is fresh content to keep the blog updated. Setting up a blog and then not adding
content is a common mistake that small businesses make. Blogs are a tool to deliver fresh
content to the readers; it is an excellent way to showcase products or
promotions and to generate interest.
Interaction and Feedback
Blogs offer
your customers a way to interact with your company. Your blog should allow users to post comments and
feedback. Companies should closely
monitor the comments and be sure to reply to them; even the negative comments
and feedback should be addressed because it shows concern for the opinions of the
people that make your business successful.
By
monitoring blog comments, you are gaining valuable feedback that can be used to
improve your business.
Additionally, customers are more inclined to be repeat customers when
they feel as if they are valued and blog interaction is a great way to show
your customers that their opinions are valued.
Clients like to know that their opinions matter and
when you occasionally have blog content that is asking for their feedback
specifically, it shows that your company is open and receptive to what they
have to say.
You will be
able to get to know your client base better with a blog and they will get to
know you better as well. When you
walk into a business, you do not know who the people are behind it; you just know
that there is a service or a product that you like. Blogs allow your customers to get to know your business
better, to understand who is behind it and what the company’s goals are. Blogs give a personality to your
business, a personality that allows your customers and clients to connect to
your business on a more personal level.
Boost Sales and Bring in Business
Blogs are
valuable tools for boosting your sales.
Companies can showcase a different product once a week, giving clients
and in-depth look at the product and its uses. Blogs can be used to generate interest in new products and
services, before they are available.
You can
build up interest in upcoming promotions and products and by marketing through
you blog, you can reach a wider audience than just by having a website
alone. Having all of the
information on your website is one thing, but your clients probably do not
check the website unless they need something.
However,
with a blog, they can stay up to date easier. They can subscribe to your blogs via email, and so whenever
you update, they get notified that there is new content on your blog. By combining blogs with social media
such as Twitter and Facebook, the marketing power of a blog is nearly doubled.
Companies
can notify a wider audience of blog posts by tweeting a link to the blog or
posting a link on their Facebook page.
Using blogs alongside with social media keeps businesses in touch with
their clients and a wide network of potential customers.
Fresh Content
Blogs need
to be updated constantly, but doing so will be well worth the while. Once a week is the average blog post
rate, but if something comes up and you need to get the word out, a blog post
is a great way to do so.
Your blog
content should focus on your customer.
You are not writing a blog for you, you are writing for them and as long
as you keep that in mind, your blogs will generate interest. You can use the blog to educate about
your company, about your products and services, you can use blogs to reach out
and give examples about why and how your products and services can be
useful. This is your chance to not
just tell them that they need a product, but to tell them why they need it.
Another
benefit of a blog is that through SEO – Search Engine Optimization – your blog
will show up on search engine results when keywords from your blog are searched
for. Being higher ranked on search
engines means that more web-traffic will be directed to your site. The more content you post; the more web
exposure you will get.
As long as
you have the time to update a blog weekly, it will pay off in many ways. Blogs are an underutilized business
tool but when used properly, they are a valuable way to get more exposure for
your company, increasing your sales and boosting your client retention.